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Getting help

Finding the right person to help isn't always easy. Following are a few of the organisations that provide assistance for online problems. If you are unsure who to contact, call ACMA on 1300 669 024 for advice.

Talk to someone

Reach Out
Visit: www.reachout.com.au
Email: info@reachout.com.au

Life Line
Tel: 13 11 14
Visit: www.lifeline.com.au

Kids Help Line
Tel: 1800 55 1800
Visit: www.kidshelp.com.au

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Practical solutions

NetAlert Help Line
For advice about online safety issues
Tel: 1800 880 176
Visit: www.netalert.gov.au

Australian Communications and Media Authority
For further advice about online safety issues
Visit: www.acma.gov.au, www.cybersmartkids.com.au

Bullying No Way
Visit: www.bullyingnoway.com.au

Federal Privacy Commissioner
Tel: 1300 363 992
Visit: www.privacy.gov.au

SCAMwatch
Tel: 1300 302 502
Visit: www.scamwatch.gov.au

Internet Industry Association Security Portal
Tel: 02 6232 6900
Email: info@iia.net.au
Visit: www.security.iia.net.au

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Report a crime

Crime Stoppers
Tel: 1800 333 000

Australian Federal Police (AFP) High Tech Crime Operations
Visit: www.afp.gov.au

Online Child Sex Exploitation Team (OCSET)
Tel: 02 6275 7528
Email: National-OCSET-OMC@afp.gov.au
Visit: www.afp.gov.au/contact.html

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